Flashing to Ruckus Unleashed

Edited

Problem Description:

When attempting to connect to the "Configure.Me" SSID the SSID asks for a password when it should be an Open network

7.PNG

 

Cause:

This is caused by the access point being on the standalone firmware and not the Ruckus Unleashed firmware

 

Pre-Requisite: 

 

How to fix:

Step 1:

Connect to the access point via Ethernet and using your web browser of choice entering the IP address of the unit, if not assigned via DHCP the default IP Address is 192.168.0.1

The username will be: super

The password will be: sp-admin

2.PNG

 

Step 2:

Once logged into the unit on the left hand side of the menu structure select "Upgrade" under "Maintenance"

3.PNG

 

Step 3:

This will present the option to upload the Ruckus Unleashed firmware file obtained from the link below.

https://support.ruckuswireless.com/software?filter=82#firmwares

Once the firmware has been obtained select the "Upgrade Method" of "Local" and click "Perform Upgrade"

4.PNG

 

Step 4:

The upload process can take 2-5 minutes, depending on the web browser in the bottom left or right there will be a bar stating the upload percentage.

5.PNG

Once the AP has completed uploading it will automatically reboot at which point the Configure.Me SSID will appear however this time there will be no password required.

6.PNG

 

Was this article helpful?

Sorry about that! Care to tell us more?

Thanks for the feedback!

There was an issue submitting your feedback
Please check your connection and try again.