Purpose
The purpose of this guide is to help overcome the issue whereby either the 2.4GHz or 5GHz Radio is stuck displaying INIT with no logs identifying the cause as to why.
This could be caused by problems with access points not being able to communicate with cnMaestro effectively if also using the feature "cnMaestro Managed Roaming"
There are two methods to achieve this either via CLI or via cnMaestro GUI
Pre-Requisites:
- SSH Access must be available to the device
- Must have access to cnMaestro
Resolving the Issue via CLI
Step One
First you must SSH to the device and login with your admin credentials
Step Two
Identify which Radio you need to disable cnMaestro Managed Roaming by running the command
- show wireless radios
In this example we will disable the feature on the 5GHz radio
- wireless radio 2
- ignore-nav
- shutdown
- apply
- no shutdown
- apply
- exit
- show wireless radios
We apply the command "show wireless radios" at the end to ensure the radio is now online and not displaying INIT
Resolving the Issue via cnMaestro
Log into cnMaestro and modify each SSID which has the feature "cnMaestro Managed Roaming" enabled.
Under the "Basic Settings" of each SSID ensure the feature "cnMaestro Managed Roaming" is not selected, once you have done this apply the configuration and make sure the access points update, please note if the access points are struggling with connectivity the above CLI option may be best.
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